Simplexity PM Consulting
At SimplexityPM, we help organizations unlock clarity, alignment, and momentum by simplifying complexity — so they can focus on what truly matters.
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Rooted in the Japanese concept of ikigai — the intersection of what you love, what you’re good at, what you can be paid for, and what the world needs — our work is purpose-driven and people-centered. We believe that organizations thrive when their purpose is clear, their teams are empowered, and their systems are designed to support meaningful outcomes.
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Whether you’re rethinking your strategy, launching a new product, building team capacity, or navigating change, we offer practical solutions that connect vision with results.
​SimplexityPM exists to help you align your work with your purpose — and move forward with confidence.
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We work at the intersection of strategy and execution, guiding leaders and teams through transformation, growth, and operational improvement. ​
Principal Consultant
Jahzeel Ormeno is a transformation leader with over 15 years of experience turning strategy into results across sectors. As founder of SimplexityPM, she brings executive leadership, operational clarity, and product strategy—grounded in Lean, Agile, and human-centered practices.
Fluent in English and Spanish, Jahzeel has led teams throughout the U.S., Latin America, and Europe, guiding cross-cultural initiatives with a blend of structure and flexibility. She helps organizations navigate change while keeping teams aligned, empowered, and focused on what matters most.
Jahzeel is a certified Professional Scrum Product Owner (PSPO), Project Management Professional (PMP), and Chartered Property Casualty Underwriter (CPCU), and holds an MBA. Alongside her consulting work, she taught business and leadership as an adjunct professor and advised nonprofits and civic boards on strategy, governance, and inclusive growth. Outside of work, you’ll find her in the kitchen blending global flavors, dancing, or out on the trails—where she leads a hometown running group that's grown to over 1,200 members.
Her core expertise includes:
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Launched global products and centralized apps across EMEA, APAC, LATAM, and the U.S., unifying workflows and improving enterprise-wide visibility.
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Led Lean transformations in regulated markets, including a 16-day lead time reduction post-acquisition in Chile and process redesigns in Spain and the U.S.
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Managed multi-year Agile roadmaps for enterprise systems tied to client onboarding, Know Your Customer, and risk mitigation—balancing delivery, compliance, and stakeholder needs.
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Built scalable customer support operations for an aviation tech firm, aligning workflows with Federal Aviation Association standards and technical service models.
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Standardized global finance operations, cutting month-end close from 7 to 3 days by streamlining reporting across international entities.
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Rebuilt First Notice of Loss (FNOL) call center workflows, clarifying handoffs and capacity, and redefining roles to improve speed and accountability.
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Redesigned Spain’s national complaint system, boosting NPS by 33 points and implementing a closed-loop feedback model.
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Developed Standard Operating Procedures (SOPs) and system infrastructure for aerospace order management, improving fulfillment speed, data quality, and team ownership.
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Delivered executive coaching and Lean training that increased team productivity by 25% through stronger leadership routines.
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Teach Agile, business, and leadership as an adjunct professor—bridging classroom concepts with real-world execution.
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Lead strategic planning and governance for nonprofits, city committees, and education boards, supporting inclusive community growth.