Client Impact & Results | Process Improvement Consulting

Real Work. Real Results.

Every engagement is different. Every result is real. Here's a look at the work done and what the people have to say.

+ 33

Net Promoter Score

Improvement

$140k/yr

Saved in one process redesign

16-Day

Lead Time CUT, increasing productivity for the team

5.0

Star Google Reviews

Case Studies

Aviation & Compliance — JetRVSM

A fast-growing aviation company needed to scale customer support operations while maintaining strict FAA regulatory compliance.

We stepped in as Fractional Director of Product Support to design and build the function to improve productivity.

The result: Faster issue resolution, a scalable support structure, and a compliance-ready operation built to last.

Nonprofit Governance — Easterseals Oregon

A statewide nonprofit needed stronger governance, clearer strategic priorities, and deeper credibility with funders and community partners. We provided senior strategic leadership to strengthen board effectiveness and organizational alignment

The result: Expanded program reach, improved accountability, and stronger long-term funding relationships.

What Our Partners Say

5.0 Google Reviews!

I met Jahzeel through a professional networking event with the Association for Change Management Professionals Pacific Northwest (ACMP PNW) chapter. I found her knowledge around project management super helpful in my change management practice. This led to learning conversations which then led to Jahzeel speaking at one of the ACMP PNW Coffee Chat events. Her topic about the intersection of Project Management and Change Management was a hit! It's been two months since the event and I'm still fielding requests for her presentation materials. Highly recommend Jahzeel and Simplexity PM, LLC!

— Theresa Staples, Google Review

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